Earth & Ember policy
ReturnsLast updated August 2026
01
Give it 30 days
Most customers notice results within 7–14 days. Take REFRESH consistently for 30 days before deciding.
If it is not working for you, email support@earthandember.shop with your order number. We refund your full order.
02
If something arrives wrong
If anything arrives damaged, incorrect, or short, email support@earthandember.shop with your order number and we will make it right.
For questions about this page, email support@earthandember.shop.